How can we help you?

Before submitting a request to Selonce Customer Support please look at the Frequently asked question section. We do our best to update it with all relevant customer support issues.


For the needs of the return process, please provide the order number and SKU product number in the description of the form. You can find the order number in the “My Account” tab in the “Orders” subsection. The SKU number of an individual product is located under the product name in the invoice that we sent to your e-mail address. In case your query refers to more than one product, separate the SKU numbers with a comma.